1. Introduction

Welcome to Axiom Painting LLC. We operate the website located at https://axiompainting.site (the "Website"). Axiom Painting LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our residential and commercial painting services, or communicate with us, including via text messages (SMS). Please read this policy carefully.

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked with you ("Personal Information"). We collect the following types of information:

Personal Identification Information: Name, email address, mailing/property address, and telephone number provided when you fill out contact forms, request estimates, or sign up for communications.
Non-Personal and Technical Information: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits, collected automatically via cookies and tracking technologies.

3. How We Use Your Information

We use the information we collect for legitimate business operations, including to:

Provide, operate, and maintain our Website and painting services.
Process requests for estimates, schedule consultations, and manage ongoing project updates.
Deliver customer support and respond efficiently to your inquiries.
Send you administrative notifications, service alerts, and business communications.
Send marketing communications, special offers, and seasonal discounts where you have provided appropriate consent.

4. SMS Communications & Mobile Messaging

Axiom Painting LLC offers mobile messaging programs to communicate with customers regarding our services.

Express Consent

By providing your mobile telephone number to Axiom Painting LLC, you explicitly consent to receive text messages (SMS) from us. Consent to receive text messages is obtained through separate, unchecked checkboxes on our web forms. Consent is entirely voluntary and is not a condition of purchasing any goods or services from Axiom Painting LLC.

Types of Messages

Subscribers may receive non-marketing messages regarding estimates, project updates, scheduling, and service notifications, as well as marketing messages regarding special offers, discounts, and service updates.

Message Frequency & Charges

The message frequency varies based on account activity. Standard message and data rates may apply from your wireless carrier depending on your mobile plan.

Opt-Out & Support

You may opt out of receiving text messages at any time. To stop receiving text messages, reply STOP to any message you receive from us. For assistance, reply HELP to any message or contact our support team at [email protected].

Mobile Information Non-Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely for the purpose of delivering communications and services on our behalf, including messaging platforms and customer support providers. Such providers are contractually required to safeguard your information.

5. Information Sharing

We do not sell, rent, or trade personal information. We do not share your personal information with third parties for their independent marketing or promotional purposes. Your information is only shared with trusted service providers contractually bound to keep your data secure and use it solely to perform operational tasks on our behalf.

6. Data Protection & Security

We implement appropriate technical, administrative, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission or storage system can be guaranteed 100% secure.

7. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can modify your browser settings to refuse cookies or alert you when cookies are being sent, though some parts of the Website may not function properly as a result.

8. Your Rights & Choices

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or request the deletion of your personal information. You can manage your communication preferences, including withdrawing consent for SMS or email marketing, at any time by contacting us at [email protected].

9. Children’s Privacy

Our Website and services are not directed to or intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover we have inadvertently collected data from a minor, we will delete it immediately.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will become effective immediately upon posting the updated policy on our Website. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Legal Business Name: Axiom Painting LLC

Website: https://axiompainting.site

Support Email: [email protected]